QUALITYWISE provides:

1. Assessment of your organization. We prepare a questionnaire tailored to your organization, and administer it to your staff and customers. This self-diagnosis compares your organization's management system with that of other successful organizations.

2. Assistance in developing action plans. Using the strengths and opportunities for improvement identified in the self-assessment, action plans for positive change are developed.

3. Training to support action plans. Training includes:

• Leadership and employee development
• Clarifying goals and intentions
• Customer communications
• Employee/employer collaboration
• Coordinating work among departments and individuals
• Information Analysis

4. Support in using researched-based organizational performance standards that will enable you to conduct organizational self-assessments, leading to increased productivity and customer satisfaction, as well as, state and national recognition. This includes:

• Training application writers
• Reviewing the application
• Preparing for site visits