QUALITYWISE clients praise our services. The following excerpts from client letters represent some of the complements we have received from government organizations, private businesses, and school systems. 

Government Organizations

Carmel-by-the-Sea
"I want to commend you both for developing and conducting the assessment process that provided a roadmap for driving organizational change and improvement in the city of Carmel-by-the-Sea.

I appreciate your ability to understand our needs and to clarify expectations and recommend changes. Your ability to listen, observe, summarize and report information was vital to a successful assessment and actionable recommendations.

Thank you once again for helping us continue to improve communication and performance."

Richard Guillen
City Administrator
Carmel-by-the-Sea

Monterey-Salinas Transit
"I wish to commend QUALITYWISE for your invaluable assistance in the organizational development of Monterey-Salinas Transit. You assisted in reformatting our strategic plan to clearly feature quality principles as our business model. Your just-in-time training helped improve collaboration and performance 

MST’s reputation as one of the best small transit systems in the country has been strengthened because of your excellent assistance. Your consulting is always clear, timely, reflects MST’s core values, and produces the desired results."

Frank J. Lichtanski
General Manager/CEO
Monterey-Salinas Transit

Association of Monterey Bay Area Governments
"This letter is to commend the QUALITYWISE consulting firm and the two managing partners Ed Fincke and Bill Tibbey. I was very impressed with their ability to complete all of the work assigned to them in a prompt and comprehensive way. Both Ed and Bill were thorough accurate, and their recommendations have provided a clear and positive direction for the organization

Both Ed and Bill are individuals who possess great integrity and are completely trustworthy with internal documentation. They also possess outstanding teaching, leadership and communication skills. Their services came at a critical time and produced the desired results.

I highly recommend them to any public or private entity whose management would be desirous of improving internal and external communications, process and productivity."

Nicolas Papadakis
Executive Director
Association of Monterey Bay Area Governments

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Private Business

Government Investment Management, Inc.
"This letter is to recommend Dr. William Tibbey as a person of great intellect and skill in the area of communication.

He was instrumental in developing a proposal for one of my clients with $325 million under management. Bill provided assistance in the pre-planning, the actual project and the execution of the final proposal. He understood the culture that I had to deal with and was able to build trust at both levels. He was quickly able to identify the strengths of this corporation, matching them with the needs of the client. He did this by diagnosing our corporate culture while analyzing the needs of the client.

Bill is honest and trustworthy and I will use his services again."

James R Bajari
President
Government Investment Management Inc.

Richard Schneider Enterprises, Inc.
"We would like to commend QUALITYWISE for providing timely and excellent consulting services to assist us in restructuring our business.

Early implementation of our plan was greatly facilitated by your support, particularly the development of a comprehensive marketing plan, and staff hiring selection processes that aided in centralizing operations. 

We would strongly recommend QUALITYWISE to any organization that desires to increase efficiency and effectiveness of their operations. Our 2003 profitability is the best in more than six years!"

Sandra DeLay
General Manager
Richard Schneider Enterprises

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School Systems

Educational Consultants LLC
"Personally and professionally Dr. Tibbey exemplifies the character traits of an exceptional leader.  I have observed this firsthand through his services to school districts large and small and presentations at statewide conferences. He immediately establishes rapport and trust with individuals and groups; his keen intellect quickly converting the most difficult audience.

His understanding of group dynamics, statistics, and educational issues has facilitated school/ community synergy while establishing a dynamic vision and priorities, which will guide the district in a positive direction well into the future."

Dr. Karen Dubrule
Former School Superintendent
President, Educational Consultants, LLC

Principled Academy
"The marketing seminar you facilitated in August 25, 2003, to a committee of the Principled Academy School Board have borne abundant fruit!  You helped focus our attention clearly on what we need to do to present our school positively to the public and potential clients The questions you walked us through were brilliantly simple, yet the cumulative effect of the seminar profoundly affected how we have gone about marketing the Principled Academy. This autumn, since your seminar, we have had the greatest number of fall enrollees ever in the fifteen year history of the School I attribute this marketing success in large part to your influence."

Kristina M. Seher
Head of School
Principled Academy

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